This lecture by the late Bill Moggridge is seven years old today. I remember watching it just after it was published, and just saw it again today. Believe it or not, I came across it as I was searching for something else, and today just happens to be its anniversary.
It’s a fabulous talk — I hope you can find the time to listen to Bill’s thoughts, and to get a sense of the man and his nuanced and deep knowledge of the design process, as well as his wonderful sense of humor.
Bill’s talk provides a wonderful answer to the question embedded in its title.
Watching it today, I realize how much of the future visions Bill showed in 2010 (i.e., the Intel mobility video) have come to be a part of quotidien life.