Always in beta

In the spirit of always being in beta, never leaving well enough alone,
and continuing to use this blog as an intellectual sandbox, the staff
of metacool have made a few small changes to this blog.

First, a shift from nouns to verbs.  Sharp-eyed web surfers will notice
that the topical categories on metacool are no longer nouns.  Instead
of “design”, there’s “designing”.  Innovation is now innovating,
leading has replaced leadership, and marketing is, well… marketing.
Doing seems more important to me than ever, and so the verbs have it.

Second, we’ve rounded up a group of books and placed them under the
heading of — hold on to your seat, folks COOL BOOKS.  I find myself
going back to these again and again for clarity, insight, and
inspiration.  This list is partly for me, so that I can remember what I’ve read that worked for me.  Hopefully you’ll find it useful, too.

Strategy that makes your hands bleed

I’m mildly addicted to cable TV.  I simply can’t get enough of two shows on Discovery Channel: Dirty Jobs and Build it Bigger.  Both of these shows revolve around a witty, game, and willing host who puts himself in to the middle of projects where things are being built, renovated, restored, maintained, or torn down.  These aren’t shows about stuff, they’re shows about the reality of making stuff and keeping stuff viable.  I call them "build" shows because they deal with atoms, not just ideas, and atoms tend to have a mind of their own… building things is a tough past time.  Talking about doing things is one thing; doing them is quite another.

I’m a big believer in knowing how to build things before you begin to decide what to build.  In other words, at an individual, team, group, and organizational level, deeply understand execution before you engage in strategy.  If innovation is about using ideas to make a change in the world, then the ability to execute is vital, and the ability to know what can be executed is even more important.  Building informs one’s ability to know what will work the next time you go to the strategy board.

Building is not only important as a way to shape one’s ability to formulate strategy.  Especially important is the notion that building is strategy, or that building as you go is a key way to coax an emergent strategy in to being.  The other day I was shooting the breeze with a colleague who made the observation that the way we (him, me, and design thinkers in general) formulate strategy is by making our hands bleed.  We in other words, we take our notions of strategy and build them, whether they be of bricks or bytes, and we let the results kick the crap our of precious notions of what should have worked.  Sometimes building a prototype will literally cut your fingers  — or, heaven forbid, take them off — but even a HTML protoype can deal a nasty sting to one’s ego.  But that’s the way to go. Know by doing, do because you know.

Perhaps strategy should make your hands bleed.

2007 David H. Liu Memorial Lecture Series in Design at Stanford

Fallposter

Consider This: the 2007 David H. Liu Memorial Lecture Series in Design is about to kick off at Stanford!

As usual, it is a pretty amazing roster of speakers, including Jan Chipchase, whose Future Perfect blog has been a mainstay of the metacool Cool Destinations blog roll for quite some time.  I had the great fortune to hang out with Jan at a beach party at TED earlier this year, and we had a (no surprise!) really interesting conversation.  Can’t wait to hear him again.

I’d also like to issue a challenge for all of you with blogs or other means of spreading the word.  Over the years, attendance at the Liu Lectures has been less than one would expect given the quality of the speakers.  Which is a real pity, not just because the speakers are always amazing, but also because the series is a celebration of David Liu’s love of designing things, and by showing up we pay respect. 

We can change that.  Let’s embark on an experiment in creating infectious action.  Here’s how:

  1. If you have a blog or a website, please post something about the Liu lectures.  Even if you aren’t located near Stanford, please do this, as the web knows no boundaries.
  2. Then please send a trackback to this blog post so that I can keep a count of how this spreads
  3. Ask your friends and readers of your blog post to do the same

Cool.  See you there!

More fractal experiences… how everything matters

John Maeda recently had a remarkable experience in a restaurant in Minneapolis.  Here’s a photo of what happened, followed by this commentary:

07_napkinsm

When sitting down at a restaurant in Minneapolis, I noticed the waiter
replaced my white napkin with a black one. Apparently the tradition
here is that if you are wearing black trousers or a dark skirt, the
reasoning is that a white linen napkin might leave visible lint on your
clothing so they immediately swap it for a black one. Such careful
attention to detail surely develops trust.

A black napkin for black-robed laps feels just right, and is a world away from a crummy-looking nacelle on a passenger jet.  It makes an empathic (and emphatic) statement; we care about the way you’ll look when you leave our restaurant.  And by making that statement, we say everything that needs to be said about the level of care poured in to the meal itself. 

Good experiences — the drivers of good brands — are fractal, and everything matters.

Finding Steve Fossett

I just spent part of an hour looking for Steve Fossett via Amazon’s Mechanical Turk.  Fossett has been missing since he took off in a Citabria on September 3.

Planedimensions_2

It was very easy.  I searched about 7 square kilometers of Nevada in just 40 minutes.  Here are the directions given by Amazon:

Instructions

You will be shown a single satellite
image. The task is to flag any satellite images which contain foreign
objects that may resemble Steve’s airplane or parts of a plane. Steve’s
plane will show up as a regular object with sharp edges, white or
nearly white, about 21 pixels long and 30 pixels in wingspan.

Notes

If in doubt, be conservative and
mark the image. For complete coverage, we’ve set up this HIT such that
multiple people will cover the same area several times over. Please do
your best, but do not worry that missing one little detail will be
tragic. It will get caught.

Marked images will be sent to a team of specialists who
will determine if they contain information on the whereabouts of Steve
Fossett.

Friends and family of Steve Fossett would like to thank you for helping them with this cause.

   
      

You basically just scan, and click "yes" or "no".  Here’s what the interface looks like:

Stevefossettmetacool

Per the open source dictum that many brains make deep bugs shallow, I hope that in this case many turks make a lost plane findable.  This a striking yet tragic example of the power the web has to facilitate networked collaborations of broad scale and scope.  You can help here.

Everything matters

I flew on a name-brand airline the other week.  Airplanes are my reading room, so I packed my usual array of reading material:  The Economist, Monocle, and Octane. 

But who needs a couple hours of reading material when something as fascinating as this is hanging just outside your window?:

Cimg8556

Where to start.  First, there’s a bunch of mismatched paint that’s been dabbed on with a brush clearly stolen from a preschool play center.  And there’s the variety of panels — some are deeper blue, some are more oxidized, so we can be sure that a variety of airplanes have been cannibalized to get this hunk of junk in the air.  Personally, I admire that look on the Millenium Falcon, but not so much on a device I’m trusting my life to.

But wait, there’s more.  Let’s look back toward the wing:

Cimg8559

I applaud the airline for taking the time to locate, hire, and train the one individual capable of laying down a more dribbly line of caulk than yours truly.  And look at that grease swirl at the junction of the engine nacelle and the leading edge of the wing.  How artful — you can’t get that kind of fluidity of application by accident.  There’s real technique at work here.

All joking aside, I actually don’t blame the mechanics who work on this plane.  They’re probably good people who went in to the business because they were gearheads who liked working on airplanes.  The root source of bad blue paint and the lack of time (and will) to do things right is more likely to be someone controlling a marketing budget who believes that cash spent on the rights to Gershwin tunes is more important than keeping the planes looking like the vessels of safe passage they need to be.  Where would you spend your dollars? 

I’m a believer in smoothing the transmission of the truth, so I’d spend the dollars it on matching paint, a new caulk gun, a buffing wheel, some rags, and the time and permission to do things right.  Brands are about truth, and that truth must be fractal.  Everything matters.  Or else everything comes untied.

Director’s Commentary: the Ferrari F2007

Here’s a Director’s Commentary by proxy.  Former Formula 1 mechanic turned author and commentator Steve Matchett walks us around some of the aerodynamic details on the Ferrari F2007 Formula 1 car. 

Warning!  There’s a lot of gearheadedness here.  It’s a quick watch though, and even if you’re not in to the extreme technological thinking that goes in to a modern F1 car, it is worth thinking about this:  what might happen if all the human ingenuity currently being poured in to carving out the tiniest margins of relative performance were instead focused upon creating paradigm shifts in the way we move across the planet?  That would be mind-boggling, I suspect.

Unfortunately, motorsports has become largely a game of incremental innovation.  It needs to be a place where revolutionary innovation is not just encouraged, but essential.

Well, a guy can dream.  Until then, tomorrow’s Grand Prix is at Monza, my favorite circuit on the calendar.  It’s the hallowed ground were the greatest racers like Nuvolari, Fangio, and Moss all plied their craft.  I might even get up at 4am to watch it live. 

Go Massa!  Forza Ferrari!