Collaborative Innovation and Collective Intelligence

Innovationscover

I recently had the great pleasure of writing this article with Doug Solomon.  Titled "Leadership and Innovation in a Networked World", and published by the MIT Press’s innovations journal,  this essay takes a look at what’s happening to the state of the art of getting stuff done in a world where having meaningful interactions with people via things like Google Docs, iSight video cameras, and yes, even World of Warcraft, has become an everyday reality.  Here’s the heart of the article:

Unfortunately, by seeking the rare brilliance of a limited few instead of the statistically likely success of the connected many, the “lone genius” worldview has limited our ability to make meaningful progress in everything from technology, to organizations, to education, and all the way to society. We’ve done very little to systematically develop technology to support the innovation process. Overall, we are still in the “horseless carriage” days of living in a truly networked world. We can do better, but how do we begin to engage this new way of being? We believe a path to the future can be found by paying conscious attention to evidence of what works in the world today, and by asking the following questions as we work:

  • What are some of the enabling collaborative tools available today?
  • What lessons can be learned from organizations doing networked innovation?
  • How do things get done in a networked world?

Writing this essay was a chance to learn by doing.  Though Doug is a colleague of mine at IDEO, and we sit in the same building, we almost never see each other because we’re always off cranking on some interesting, but separate, project.  That, plus the fact that we’re both crazy busy, led us to use Google Docs to help us write the article in a collaborate way.  We began the essay at 11pm in the lobby of a hotel after the first day of the Fortune iMeme conference, and then proceeded to write it whenever we each had time.  For me, that meant waking up at 5am on a Sunday for some quiet working hours, or writing a few lines while sitting, delayed, on the tarmac at DFW.  Over 744 (!) revisions later, Doug and I had what I hope passes for a coherent essay, and during all those days of writing, we only worked face-to-face two or three times.  There’s something to this technology-enabled collaboration stuff.

Where’s your place for failing?

I heard this statement expressed the other week while walking around the campus of a thriving business:

                "This is the building where we do failure"

A very simple statement, but very deep.  It referred to a building dedicated to the support of prototyping behavior.  In other words, a place where people are encouraged to craft probes in to the future, each designed to bring back a bit of evidence meant to guide decision making.

What I also found significant about this place is that it is open to anyone.  It’s not a special lab or skunkworks for a select group of people.  Anyone can walk in and do failure.  I think this is an important kind of resource to have available if your organization is serious about engaging in innovation on a routine basis, whether that innovation be incremental or evolutionary in nature.

There’s a Field of Dreams aspect to having a place designed for failure.  You have to believe.  In particular, three points of belief are key to sustaining a place for failure, otherwise it won’t get used in the right way or even understood:

  1. You can prototype anything
  2. You can prototype with anything
  3. Failure sucks, but instructs

At the end of the day, having a place responsible for the creation of variance, fueled by intuition and experimentation and optimism, is key to making failure instructive and productive.

 

Director’s Commentary: John Maeda

A wonderful Director’s Commentary by by the ever delightful Professor John Maeda on the topics of design, technology, business, and life through the lens of simplicity.  See how understanding why we want to finish a big cookie, but not a big pile of laundry, is key to using the principles of simplicity in your work and life.

His book on simplicity, by the way, continues to be one of my all-time favorite points of inspiration.

Unabashed Gearhead Gnarlyness

Technology

The Jawbone Noise Shield Bluetooth Headset.

I really like mine.  The design of the component parts is very well done and everything fits together very nicely — snick snick, snick snick.  I do feel like a dork wearing it, and vaguely antisocial at that, but I suppose that may change over time as more people wear these things. 

What’s absolutely stunning  — and what makes this device worthy of gnarly status — is its amazing noise reduction technology.  Check out the following demo video:

My workplace is a weird and wonderful place

As a rule, I don’t write much of anything here about my job at IDEO, but in this case, I have to make an exception.

Here’s what life looks like in place that likes to build stuff, do stuff, and generally kick ass.  We have a yearly Halloween party where various IDEO’ers put together costumes, scarf some pizza, and generally have a good time.  This year, however, the ante got upped, and things were, well… thrilling.

In what kind of organizational culture do people dedicate multiple lunch hours to practice dance moves?  This one.  Creative genius at work.  And look at the all the obvious love and support they get from assembled coworkers.  Cool.

Yet another reason why I venerate, respect, and love Alex Zanardi

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Today Alex Zanardi placed 4th out of 53 competitors in the hand cycle class of today’s New York Marathon.  Not bad for a guy who not only didn’t train for the marathon, but who died several times on the way to the hospital after losing his legs six years ago.

I love and respect Zanardi because he’s such a racer.  Run a marathon?  No problem, let’s do it.  Get back in the saddle and race the bejeezus out of touring cars (in a BMW, natch!)?  No problem, let’s do it.  Write some inspiring books about your life and times?  No problem, let’s do it.

In a world where negative whining often poses as concrete action, it’s great to see someone who just gets on with it.  I have the distinct pleasure of hanging out with some people who make a living carving amazing things out of aluminum, wood, steel, and plastic.  Their job is really hard, because there is no bullshit factor due to the inherent tangibility of their medium; unlike a glossy PowerPoint deck, a milled piece of aluminum is either it, or is not.  They have a saying they roll out when someone is paralyzed by the prospect of  something new, something that might lead to failure, loss of status, or pain: Just F****** Do It.  JFDI.

Zanardi is a JFDI kind of guy.  In other words, a racer.  Racers are innovators.