Seth Godin at metacool: Design & Authenticity

Seth Godin is gracing the pixels of metacool today from The Business Blog Book Tour to talk about creating cool stuff, remarkable stuff, and his new book All Marketers are Liars

I’ll be posting Seth’s answers to my questions over the next few hours, so let’s get started, and be sure to check back later for more of his thinking.

Can a good story be used as a substitute for bad design? Many of
the examples in All Marketers are Liars communicate their story through good design, from message to product to package. Does a good story make up for lousy aesthetics and/or functionality?

Seth Godin:
A story is worthless without authenticity. You can’t say, "Well, this
was designed by Phillipe Starck, therefore it’s easy to use," and
expect that to work if, in the long run, people hate using it. Sure,
some people will fall for it, but what really delivers is something
like OXO. The OXO design is totally overdone, emphasizing at every turn
just how USEFUL this must be. But it IS useful! So the story works.

There are plenty of products where bad design is part of the story. The
Drudge Report, say, or the Hummer.

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