There are blogs that focus on original (or somewhat original) content and thinking, and there are blogs that focus on cataloging and linking to interesting things. metacool is mostly about the former, but once in a while I find something remarkable that I want to pass along, like this:
I’ve built my professional life around putting humans at the center of business activities. To that end, I love this Cool News bit about a Mr. Butts of HEB, my favorite (really!) grocery store in Texas. Want to create a better offering? Create a culture of deep empathy for your users — HEB gives employees $20 and tasks them to see what it really feels like to feed a family of four for a week on that bill.